Privacy Policy
Last updated: 19 June 2026
Vantara Group (“we”, “us”, “our”) — an off-market property brand operated by [Legal entity name, ABN XX XXX XXX XXX] in partnership with Augment Group — respects your privacy. This policy explains what personal information we collect, how we use and protect it, and the choices you have. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information we collect
When you submit an enquiry or register your interest through our website, we collect the information you provide, which may include:
- Your name, email address and phone number;
- Your investor/buyer/partner type and indicative budget range;
- Any message or details you choose to include;
- Technical data automatically captured with your submission, such as your IP address and the page you submitted from.
We may also collect anonymous usage data through cookies and analytics tools (see “Cookies & analytics” below).
2. How we collect it
We collect personal information directly from you when you complete a form on our website (including pop-up offers), email us, or otherwise contact us. We do not buy or rent contact lists.
3. Why we collect and how we use it
- To respond to your enquiry and contact you about off-market property opportunities relevant to you;
- To provide information, pricing and guidance through to settlement;
- To send you marketing communications about properties, releases and campaigns, where you have consented;
- To improve our website and understand how it is used;
- To meet our legal and regulatory obligations.
4. Direct marketing & how to opt out
If you have registered your interest, we may contact you about property opportunities and campaigns by email, phone or SMS. You can opt out or unsubscribe at any time by:
- Clicking the “unsubscribe” link in any marketing email we send;
- Replying “STOP” to a marketing SMS; or
- Emailing us at hello@vantaragroup.com.au and asking to be removed.
We will action your request promptly. You may continue to receive non-marketing messages directly related to an enquiry already in progress.
5. Who we share it with
We do not sell your personal information. We may disclose it to:
- Augment Group, our delivery partner, where relevant to progressing an opportunity you have enquired about;
- Service providers who help us operate, including Google (we use Google Sheets and Google Apps Script to record and route enquiries, and may use Google Analytics);
- Professional advisers, or authorities where required or permitted by law.
6. Overseas disclosure
Some of our service providers (such as Google) may store or process data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled consistently with the APPs.
7. Cookies & analytics
Our website may use cookies and analytics tools (such as Google Analytics / Google Tag Manager) to understand traffic and improve the site. You can disable cookies in your browser settings, and opt out of Google Analytics using Google’s opt-out browser add-on.
8. Storage & security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, including using reputable third-party platforms with their own security controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Retention
We keep your personal information only for as long as needed to fulfil the purposes described above, or as required by law, after which we take reasonable steps to delete or de-identify it.
10. Accessing, correcting or deleting your information
You may request access to the personal information we hold about you, ask us to correct it, or request that we delete it, by emailing hello@vantaragroup.com.au. We will respond within a reasonable period and may need to verify your identity first.
11. Complaints
If you have a concern about how we have handled your personal information, please contact us first at hello@vantaragroup.com.au so we can address it. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
12. Changes to this policy
We may update this policy from time to time. The current version is always available at this page, with the “last updated” date shown above.
13. Contact us
Vantara Group
[Legal entity name, ABN XX XXX XXX XXX]
[Registered business address]
Melbourne, Victoria, Australia
Email: hello@vantaragroup.com.au